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Complex Claims Management Services

In response to customer requests for assistance with the early identification of complex cases, Recovre has developed a unique methodology to identify and address the specific barriers to a person’s return to work.

Recovre prides itself on being a market leader in the management of complex cases.

Our complex case management services, are designed to allow early identification of high risk cases to long-term cases that may not have progressed for several months, or even years.



Would you like to identify complex claims at an early stage and prevent them from becoming long-term and significantly more costly?



Triage... 
Recovre has the expertise to assist in the early detection of high-risk cases and then provide the appropriate intervention to ensure a successful outcome. High-risk cases are identified through triage (streaming) and early detection results in the immediate ability to implement appropriate strategies to ensure the lowest possible cost and duration of the case.



Do you have long-term cases that have been placed in the ‘too hard’ basket?



“Complex injury claims represent roughly 15% of claims by volume but almost 70% of the Scheme’s total payout costs". (‘Partnerships for Recovery: Caring for injured workers and restoring financial stability to workers compensation in NSW'. Review of the NSW Workers Compensation Scheme – Report) McKinsey & Co. 2003.

Recovre’s Inter-disciplinary Assessment (IDA)

This is widely used in the identification of the primary barriers to stagnant cases. Treatment packages based on current best practice clinical pathways are then applied to the identified barriers. Each package is tailored to the individual to facilitate the fastest possible outcome. With every successful outcome you can expect a saving in ongoing case costs.

 

Complex Claims