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Workcover Claims Agents
  1. Overview
  2. All Services
  3. Prevention Services
  4. Incident Management
  5. Rehabilitation & Recovery
 Employers and Self InsuredEmployer Services

We know how difficult it is to run a strong, viable business and still ensure the safety, productivity and happiness of your workforce. We understand that your ‘people’ are one of the most important factors in your success.

Even in the best run businesses, accidents, injuries and difficulties can occur. When these problems do happen, you want a partner that is focused on the wellbeing of your staff who also understands how to minimise the impact that these incidents have on your business.

You want a partner that can anticipate potential issues and help you manage the process across the whole spectrum from ‘prevention through to recovery’. We are that partner. The Recovre Group specialises in preventing incidents, promoting wellness and “return to work” – it is our core business. Our Australia wide reach, expertise and experience will provide you with consistency and confidence.

The Recovre Group presents a comprehensive integrated solution – from prevention through to recovery to today’s Corporate market.

At Recovre "our business is people".

Prevention Services

Occupational Health and Safety

  • Risk Management and Incident Investigation Services
  • Consultation, Due Diligence and Training Services
  • Management Systems Audits (AS/NZ 4804)
  • OH&S Managers and Supervisors Training
  • Manual handling and RTW Training
  • Ergonomics Assessments and Training including Workstation Assessments
  • VETAB Courses – first aid, aged care, work, disability work, computing etc

Consulting Services

  • Risk Management Assessments
  • Job Safety Analysis
  • Compilation of Suitable Duties Registers
  • Gap Analysis – development of OH&S/Incident Management policies and procedures
  • Industrial and Office Ergonomic Assessments

Recovre Corp Health Services – Corporate Health Services

  • General Practitioners Networks inline with Employer sites
  • Pre-employment Medical Assessments
  • Health and wellness Education Seminars and Corporate Health Fairs
  • Executive Health Checks
  • Flu Vaccination and Drug Screening Interpretation

Recovre Corp Psych – Corporate Psychological Services and Training

  • Staff recruitment and selection
  • Tailored Employee Assistance Programs – EAP
  • Critical Incident Management
  • Drug and Alcohol Assessment
  • Management and Leadership Assessment and Consulting
  • Cultural Diagnostic Assessment
  • Conflict Resolution and Mediation
  • Team Development Programs
  • Bullying and Harassment Awareness Services
  • Stress Management and Emotional Resilience Training
  • Time Management, Communication and Executive Coaching

 

Incident Management

  • Rapid Injury Assist – 24/7 Risk Solution
  • 24-hour access to a 1300 Incident Reporting Line
  • Triage of the Incident / Injury
  • Determination of Claim Complexity – intervention Required
  • Facilitation of Medical Treatment Required
  • Notifications and Engagement of all Key Stakeholders
  • Implementation of RTW planning to manage the process
  • Trend Reporting on Company Incidents
  • Injury Management Statistics
  • Onsite Claims Management – Consultation and Advisory services
  • Best Practice Claims Management Advice
  • Education and Staff Training
  • Psychologist to advise on claims management
  • EAP and CID Services – 24/7 Support
  • Professional Crisis Support – 24/7 access

Rehabilitation & Recovery

Early Intervention Workplace Rehabilitation: Quickstart One-off Specialist Assessments

  • Initial Needs Assessments
  • Worksite Assessments / RTW Plans
  • Activities of Daily Living Assessments
  • Doctor Case Conferences
  • Functional Capacity Evaluations
  • Occupational Rehabilitation Case Monitoring
  • Complex Claims Management Programs

Career Re-Deployment: Quickstart One-off Specialist Assessments

  • Vocational Assessments
  • Transferrable Skills Assessments
  • Job Seeking Skills Training
  • Functional Capacity Evaluations
  • Specialised Employment Placement Services
  • Group Based Job Placement Programs
  • Career Transition Programs
  • Regional and Remote Job Skills Training Programs
  • One-on-One Specialised Employment Placement Services
  • Independent Work Earnings Capacity assessments
  • Tail Claims Management

Claims Related Psychological Services

  • Pre-Liability Stress Assessment
  • Psychological Assessments
  • Psychological Treatment Interventions
  • Neuropsychological Assessment
  • Mediation and Case Conferencing

Complex Claims Management Services

  • Early Intervention Multi-Disciplinary Soft Tissue Treatment Packages
  • Combined Interdisciplinary Assessments (IDA)
  • Complex Claims File Reviews
  • Psychological Assessments
  • Psychological Treatment Interventions
  • Neuropsychological Assessment
  • Mediation

Medico Legal Services – delivered by Medico Legal Opinions

  • Injury Management Consultations
  • Independent Specialist Medical Reports
  • Work Site Assessments
  • Home Assessments
  • File Reviews

Prevention Services

Occupational Health and Safety

  • Risk Management and Incident Investigation Services
  • Consultation, Due Diligence and Training Services
  • Management Systems Audits (AS/NZ 4804)
  • OH&S Managers and Supervisors Training
  • Manual handling and RTW Training
  • Ergonomics Assessments and Training including Workstation Assessments
  • VETAB Courses – first aid, aged care, work, disability work, computing etc

Consulting Services

  • Risk Management Assessments
  • Job Safety Analysis
  • Compilation of Suitable Duties Registers
  • Gap Analysis – development of OH&S/Incident Management policies and procedures
  • Industrial and Office Ergonomic Assessments

Recovre Corp Health Services – Corporate Health Services

  • General Practitioners Networks inline with Employer sites
  • Pre-employment Medical Assessments
  • ‘Well Aware’ Absentee Management Service
  • Health and wellness Education Seminars and Corporate Health Fairs
  • Executive Health Checks
  • Flu Vaccination and Drug Screening Interpretation

Recovre Corp Psych – Corporate Psychological Services and Training

  • Staff recruitment and selection
  • Tailored Employee Assistance Programs – EAP
  • Critical Incident Management
  • Drug and Alcohol Assessment
  • Management and Leadership Assessment and Consulting
  • Cultural Diagnostic Assessment
  • Conflict Resolution and Mediation
  • Team Development Programs
  • Bullying and Harassment Awareness Services
  • Stress Management and Emotional Resilience Training
  • Time Management, Communication and Executive Coaching

 

Incident Management

  • Rapid Injury Assist – 24/7 Risk Solution
  • 24-hour access to a 1300 Incident Reporting Line
  • Triage of the Incident / Injury
  • Determination of Claim Complexity – intervention Required
  • Facilitation of Medical Treatment Required
  • Notifications and Engagement of all Key Stakeholders
  • Implementation of RTW planning to manage the process
  • Trend Reporting on Company Incidents
  • Injury Management Statistics
  • Onsite Claims Management – Consultation and Advisory services
  • Best Practice Claims Management Advice
  • Education and Staff Training
  • Psychologist to advise on claims management
  • EAP and CID Services – 24/7 Support
  • Professional Crisis Support – 24/7 access

 

Rehabilitation & Recovery

Early Intervention Workplace Rehabilitation: Quickstart One-off Specialist Assessments

  • Initial Needs Assessments
  • Worksite Assessments / RTW Plans
  • Activities of Daily Living Assessments
  • Doctor Case Conferences
  • Functional Capacity Evaluations
  • Occupational Rehabilitation Case Monitoring
  • Complex Claims Management Programs

Career Re-Deployment: Quickstart One-off Specialist Assessments

  • Vocational Assessments
  • Transferrable Skills Assessments
  • Job Seeking Skills Training
  • Functional Capacity Evaluations
  • Specialised Employment Placement Services
  • Group Based Job Placement Programs
  • Career Transition Programs
  • Regional and Remote Job Skills Training Programs
  • One-on-One Specialised Employment Placement Services
  • Independent Work Earnings Capacity assessments
  • Tail Claims Management

Claims Related Psychological Services

  • Pre-Liability Stress Assessment
  • Psychological Assessments
  • Psychological Treatment Interventions
  • Neuropsychological Assessment
  • Mediation and Case Conferencing

Complex Claims Management Services

  • Early Intervention Multi-Disciplinary Soft Tissue Treatment Packages
  • Combined Interdisciplinary Assessments (IDA)
  • Complex Claims File Reviews
  • Psychological Assessments
  • Psychological Treatment Interventions
  • Neuropsychological Assessment
  • Mediation

Medico Legal Services – delivered by Medico Legal Opinions

  • Injury Management Consultations
  • Independent Specialist Medical Reports
  • Work Site Assessments
  • Home Assessments
  • File Reviews

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