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Rapid Injury Assist Triage Services

Receive expert care. Maximise productivity. Reduce claim costs.

Rapid Injury Assist is an outsourced injury and claims management model that reduces claim costs, minimises lost productivity and improves return to work outcomes.

Rapid Injury Assist (RIA) is a 24/7 incident triage tool that classifies a workplace incident/injury according to severity. Medical intervention and return to work planning is facilitated immediately via our national preferred GP network and on-site injury management consultants. RIA also provides expert claims management advisory services.

Key Features of RIA

  • On-site best practice claims management consultation and advisory services.
  • On-site national injury management advisors.
  • 24 hour access to a 1300 triage phone service, 7 days a week.
  • National network of over 1000 medical practitioners.
  • Facilitation of medical treatment (if required).
  • Rapid engagement of all key stakeholders in the injury management process.
  • Immediate implementation of return to work planning.
  • Trend reporting on company incidents, claims and injury management statistics.

Key Benefits of RIA

  • Proactive early intervention – Allied health experts engaged within hours of injury.
  • Application of best practice injury and claims management process.
  • A nationally consistent approach.
  • Allows internal managers to focus on your business needs.
  • Expert care for all employees.
  • Reduction in lost time injuries
  • Minimisation of “lost productivity”.
  • Decreased occupational rehabilitation spend.
  • Reduced claims costs.
  • Quick, durable and safe rehabilitation outcomes.
  • Reduced Workers Compensation premiums.

 

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